QUESTION:        We know residency programs are adopting the ACGME-endorsed Verification of Graduate Medical Education form as a way to assist program directors when they receive requests for verification of training for past residents. Could we do the same thing for Medical Staff members?

ANSWER:            Responding to reference requests is one of the more difficult tasks faced by a Medical Staff leader. While it feels great to sing the praises of a past colleague who was a respected clinician and model citizen, responding to an inquiry about a Medical Staff member that left under less than ideal circumstances can lead to many a sleepless night.

Therefore, it might make sense to develop a response to any future credentialing inquiries contemporaneously with the individual’s departure, while the issues are still fresh in everyone’s mind.  However, this approach raises a number of additional questions.  For example, should you show the completed form to the physician and provide an opportunity to comment?  What are the risks and benefits? How do you flag files so future leaders understand when they should obtain a “special release” before responding? Should the answers to all of these questions be addressed in a policy on responding to reference requests?

These are just a few of the issues that Barbara Blackmond and Ian Donaldson will discuss during their special audio conference entitled “So Long, It’s Been Good to Know Ya.”  Please join us on November 3, 2016 by clicking here to register for this program.