QUESTION:
A few weeks ago, our Credentials Committee recommended the appointment of an applicant who had several very concerning red flags in his file including a questionable reference, employment termination, and a gap in his professional practice. The Committee decided to interview the physician and was persuaded by his explanation which, in my assessment, amounted to blaming his former employer for a lack of commitment to quality. I dissented and asked that my vote be recorded in the minutes.
I just learned that the Credentials Committee’s recommendation was placed on the consent agenda for the Medical Executive Committee (MEC) and the Board. In our hospital, this means that none of the red flags were raised for review by the MEC or the Board. Needless to say, the applicant was granted appointment and clinical privileges.
When concerns are raised about an applicant, shouldn’t these be brought to the attention of the MEC and the Board?
ANSWER FROM HORTYSPRINGER ATTORNEY SUSAN LAPENTA:
There’s a lot to unpack in your question. Let’s start with whether the Credentials Committee did its due diligence in reviewing the red flags you noted. While there is nothing inappropriate with the Credentials Committee interviewing the applicant, the Committee should have done its homework first. For instance, information should have been sought from the physician who provided the questionable reference. Information about the termination should have been sought from the employer. And, the physician should have been asked to explain the gap in his professional experience. We recommend that all of this happen before the Credentials Committee reviews the application or interviews the applicant.
If we assume that this information was obtained, and the Credentials Committee was comfortable with the information received, and wanted to make a favorable recommendation, the red flags still should have been recorded and made available to both the MEC and the Board.
Every hospital handles their credentialing reports for initial appointment and reappointment in a slightly different way. A consent agenda is not an unreasonable approach when the application is clean. However, when an application is not clean, there should be an issues list, a summary, or a profile that is provided to members of both the MEC and the Board so they can make an informed decision. If I were a Board member, I would be upset to learn that I was kept in the dark about issues that had been identified regarding an applicant.
Deciding how much information to provide to the MEC and Board requires a delicate balance. Most hospitals expect the Credentials Committee to do the heavy lifting in reviewing applications and to make well-informed recommendations. With that as a starting point, the MEC and the Board do not need to see the complete file of every applicant.
Providing the MEC and the Board with too much information can slow down the credentialing process and distract them from their other important functions. But if the MEC and the Board do not have any meaningful information, it will be virtually impossible for them to make informed decisions.
In striking the balance in terms of what information should be provided to the MEC and the Board, consider the following:
- Licensure actions, including: subject to investigation, previously subjected to restrictions, conditions, terms of probation, licensed in a state applicant never practiced;
- Work history, including: unexplained gaps in work history; relocated multiple times in short period; subject to focused review or investigation;
- Employment history, including termination with or without cause; and
- Malpractice history, including: cases that involve unexpected death or serious injury or a pattern of malpractice judgments or settlements that is unusual for clinical specialty.
If you have a quick question about this, e-mail Susan Lapenta at slapenta@hortyspringer.com. Join us later this fall for our new podcast “Crash Course in Credentialing” during which we will discuss a variety of challenging credentialing topics.